Your cart is currently empty.
When you add a product, it will appear here. Ready to get started?
PRIVACY POLICY
Match and Catch is fully dedicated to safeguarding your personal information. Our aim is to allow you to browse our site and shop with us confidently. Below, we present our privacy policy to help you understand how we collect information to enhance your shopping experience and what measures we take to protect your personal data, ensuring trust and transparency.
WHAT INFORMATION DO WE COLLECT?
We gather information from you when you register on our site, make a purchase, or sign up for our newsletter. You can visit our site anonymously. However, when you place an order or register, you may be required to provide your: name, email address, mailing address, phone number, and credit card details.
WHAT DO WE USE YOUR INFORMATION FOR?
The information we collect from you may be utilized in the following ways: To process transactions. Your information, whether public or private, will never be sold, exchanged, transferred, or given to any other company for any reason without your consent, except for the specific purpose of delivering the product or service you requested. To send periodic emails. The email address you provide may be used to send you information, respond to inquiries, and/or address other requests or questions.
HOW WE COLLECT CUSTOMER INFORMATION:
Shopping cart order forms
My Account contact profile update form
Promotional contests (an opt-in choice)
Newsletter registration form (an opt-in choice)
Contact Us email form
HOW WE USE THIS INFORMATION
The information we collect from you serves the following purposes:
To handle payments for product purchases and deliver the items you have ordered.
To reach out to you if needed (concerning your purchase or the contact details you provided).
To notify you if you win a competition (with your permission).
To provide you with information about our company/products and promotional materials from some of our partners (if you opt into one of our mailing lists).
To respond to any general inquiries you send through our contact email form or live chat.
HOW DO WE PROTECT YOUR INFORMATION?
We employ various security measures to ensure the safety of your personal information when you place an order or enter, submit, or access your personal details. We utilize a secure server. All sensitive/credit information provided is transmitted using Secure Socket Layer (SSL) technology and is then encrypted into our Payment gateway providers’ database, accessible only to those with special access rights to such systems, who are obligated to keep the information confidential. After a transaction, your private information (credit card numbers, social security numbers, financial details, etc.) will not be stored on our servers.
DO WE USE COOKIES?
If you choose to interact with our website, you agree to follow the terms and conditions outlined here: Yes. Cookies are tiny files that a website or its service provider places on your computer’s hard drive through your web browser (if you allow cookies in your settings). This allows the website or service provider’s systems to recognize your browser and capture certain information to remember it. We utilize cookies to help us remember and manage the items in your shopping cart. If you prefer, you can set your computer to alert you each time a cookie is sent, or you can disable all cookies through your browser settings. However, like many websites, if you disable cookies, some of our services may not work correctly. Nevertheless, you can still place orders by reaching out to customer service.
COLLECTION OF COMPUTER DATA
When you visit matchandcatch.lk, our company servers automatically log information that your browser sends whenever you access our website. This data may include: Your computer’s IP address, the type of browser you are using, the webpage you were on before visiting our site, the pages within Match and Catch that you explore, the time spent on those pages, items and information searched for on our site, access times and dates, and other statistics. We collect this information for analysis and evaluation to enhance our site and the services and products we offer. This data will not be linked to any other personal information.
ANALYTICS & ADWORDS REMARKETING
Match and Catch utilizes Analytics Remarketing through our Analytics service providers and our online advertising partner channels. Third-party vendors, including Google, may display Match and Catch ads on various websites across the Internet. This could appear as an advertisement on the Google search results page or on a site within the Google Display Network. Third-party vendors, including Google, employ cookies to present ads based on a user’s previous visits to the Match and Catch website.
Match and Catch, along with third-party vendors such as Google and Facebook, utilize cookies (including the Analytics providers cookie) and other third-party cookies collectively to inform, optimize, and deliver ads based on a user’s past visits to our website. Additionally, they report how our ad impressions, other uses of ad services, and interactions with these ad impressions and services relate to visits to our site. Any data collected will be handled in accordance with our privacy policy, as well as Google’s privacy policy, Facebook’s privacy policy, and the privacy policies of any other third parties.
EMAIL MARKETING AND NOTIFICATIONS
By signing up for email marketing notifications, you consent to receive automated marketing messages, requests for product reviews, and reminders about your shopping cart to the email address you provided. We track cart abandonment using cookies. Please note that giving consent is not a requirement for making purchases. If you wish to opt out of any marketing communications, you can do so by clicking the Unsubscribe button or updating your preferences at the bottom of any marketing email. Alternatively, feel free to reach out to our customer service team, who will be glad to help you. Additionally, you can choose not to receive marketing emails before making a purchase on our site by simply unchecking the “Sign up to the Love to Cook Newsletter” option at checkout.
DELETING ACCOUNT
If you would like to delete your account along with any saved data at Match and Catch, you can do so by contacting our Customer Service team, who can assist you with this via live chat or email. For warranty, accounting, and claims purposes, we will keep a record of purchases made separately.
CUSTOMER REVIEWS
To provide the best shopping experience and share valuable information from our customers with potential shoppers browsing our website, we send a product review request email a few days after a purchase is made. This information helps customers by offering user-generated content related to the products they purchased from us, as well as the services we provide. Please remember that while we encourage our customers to submit reviews, it is entirely optional. Unless you opt out by unsubscribing at the bottom of these review requests, we will limit our emails requesting a review to no more than 2 related to your order.
ONLINE PRIVACY POLICY ONLY
This online privacy policy is applicable solely to information collected through our website and does not pertain to information gathered offline.
TERMS AND CONDITIONS
We invite you to check out our Terms and Conditions section, which outlines the usage, disclaimers, and limitations of liability related to our website.
YOUR CONSENT
By accessing our site, you agree to our privacy policy.
CHANGES TO OUR PRIVACY POLICY
Should we choose to modify our privacy policy, we will revise the modification date of the Privacy Policy below. This policy was last updated on 28/10/2025.
CONTACTING US
If you have any inquiries about this privacy policy, feel free to reach out to us here or through the contact information provided below.
+94 76 320 7637
Match and Catch